How do I find out what cities are on a performer's tour?
To find out if an artist will be playing in Canada, the TICKETPRO NETWORK Web site (www.ticketpro.ca) will most probably have the information you seek. If not, you can also find lots of useful information on Pollstar (www.pollstar.com), Admission network (www.admission.com) and Ticketmaster Canada (www.ticketmaster.ca).

How do I verify a concert rumour?
The best person to answer your questions is the one behind the ticket window. However, you should know that until a producer sends a press release to the various media, concert venues are unable to give out any information.

How can I know the duration of a show?
We often receive this information a couple of days before the event or the same day. The day of the show, you can call the venue's box office and the employee will be please to answer your question.

How do I find out the date when concert tickets will go on sale?
Show dates are announced in the media. The dates when tickets will go on sale are announced at the same time. Ticket sellers don’t have privileged information in this regard. They learn the ticket sale dates at the same time the media does.

Do I have to be 18 to be allowed into the concert halls?
Minors are admitted in the halls, as we have amphitheatre permits rather than a bar licence. But, you could be asked for an identification card in order to purchase alcoholic beverages. Moreover, any minor discovered consuming alcohol would be expulsed from the premises immediately.

Can we smoke in the concert halls?
NO. Since July 2000, the law prohibits smoking in public spaces, with the exception of bars. The public is asked to refrain from smoking, except for outside during intermission.

Are there an access and services adapted for handicapped persons?
YES. All our venues, except Le Savoy, are equipped with ramps, toilets and removable seats for handicapped access.

Are cameras allowed in your venues?
All cameras are forbidden

To go to the balcony, are there elevators in the concert halls?
NO. None of our concert halls is equipped with an elevator. If this was to pose a problem, specific measures would be taken to allow you to attend the show anyway.

Are there columns blocking sight lines in the halls?
NO. All of our venues offer excellent visibility.

What is the hall capacity?
For all technical information, please consult the heading Venue Reservations & Technical Specs found on this site.

Can we see a seating plan?
The Métropolisl venue is "general admission" halls, first come, first served. The Outremont theatre offers reserved seating. You can consult the theatre's seating plan under the corresponding Venue Reservations & Technical Specs headings.

Why are there additional charges when I buy tickets through the TICKETPRO network?
Because the TICKETPRO network offers a distribution service and electronic and telephone sales services for a number of venues. This is a service charge of $4.10, which may, however, be reduced if you purchase your tickets directly from the box office where your show will be presented.

• At the Métropolis, this service charge will be $1.50 taxes included.
• At the Théâtre Outremont, it will be $1.75 taxes included.

How do we get tickets?
You may purchase your tickets:

1. At the box office of each venues (consult the "Calendar of Events and Ticket Purchase" heading on this site)
• By telephone through Ticketpro Network:
  514 908-9090 or 1-866-908-9090
• By internet at TICKETPRO network www.ticketpro.ca
2. At all Ticketpro outlets (see the list of points of sale on the www.ticketpro.ca web site) or find out by calling 514 908-9090

Is it possible to rent the venue to hold corporate events, conferences, annual meetings, office parties, or buffet cocktails?
YES, absolutely. We would be pleased to accommodate you and offer the services of our technicians, along with logistical support and a range of services suited to your target clientele. Contact Mrs. Geneviève L’Heureux (booking@equipespectra.ca) for all additional information.

Do you offer catering services?
Yes. Our accredited caterers are Agnus Dei, Robert Alexis Traiteur and Francis Beaulieu - l'Artisan Traiteur and Apollo Globe-Traiteur. However, if you prefer to engage the services of your usual caterer, you are free to do so